Returns & Exchanges
At LATHR, we want you to love your self-care routine, which is why we offer a 30-day satisfaction guarantee on all our premium grooming products. If a scent or formula isn't the right fit for you, our team is here to make it right with a hassle-free return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
- 3.Pack and Ship
Securely pack your items in their original packaging and drop off the parcel at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
