Frequently Asked Questions

Everything you need to know about LATHR's premium skincare and grooming essentials.

What makes LATHR products different from drugstore brands?

At LATHR, we prioritize high-quality, natural ingredients and avoid harsh synthetic sulfates and parabens. Our formulas are small-batch crafted to ensure potency and skin-safe results that you can feel immediately.

How long does shipping take?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days depending on the destination.

Are your products cruelty-free?

Yes, LATHR is committed to ethical beauty. We never test our products or ingredients on animals, and we only partner with suppliers who uphold the same cruelty-free standards.

What is your return policy?

We want you to love your glow. If you are not satisfied with your purchase, you can return unopened items within 30 days of delivery for a full refund. Please contact our support team to initiate a return.

Do you offer subscription discounts?

Absolutely! When you choose to 'Subscribe & Save' on your favorite LATHR essentials, you will receive a 15% discount on every recurring order and the flexibility to pause or cancel at any time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment solutions like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.